Shipping Policy

• Delivery Locations: We deliver to locations within India. Shipping to remote areas may incur additional charges.
• Delivery Timeframe: Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.
• Shipping Charges: Shipping charges are calculated at checkout based on the delivery address and the total weight of your order.

Returns & Refunds

• Eligibility: Products can be returned if they are defective, damaged during shipping, or incorrect.
• Return Window: Returns must be initiated within 7 days of receiving the order.
• Process: To initiate a return, contact us at support@nillo.in with your order details and reason for return.
• Refunds: Refunds will be processed within 7-10 business days after the returned product is inspected. Refunds will be issued to the original payment method.